Consulting services for preparation of a study with privatization model of the state-owned JSC for Postal Traffic Makedonska Posta — Skopje

Ministry of Transport and Comunication — Macedonia

Project program
For preparation of a study with privatization model of the state-owned JSC for postal traffic Makedonska Posta
— Skopje.
— Review of the privatization processes in the EU member-states and General comparison between choosing
the option for privatization of JSC Makedonska Posta vis-à-vis maintaining status-quo.
— Due Diligence Analysis (legal and financial) for the period 2006-2014.
— Long-term financial projection for the operation of JSC ‘Makedonska Posta’ — Skopje for the next 5 years by
applying the discount rate of return, applicable to our region.
— Capital value assessment based on market principles i.e. DCF (Discounted cash-flow projections of future
earnings), Stock Market Offer-Valuation i.e. capitalized earnings and net asset method according to the
international assessment standards. The economic operator can use combination of all three methods.
— Provisioning of at least 3 (three) proposed scenarios with defined action plan for privatization of JSC
‘Makedonska Posta’ — Skopje.
— Determining the privatization model and preparation of step-by step privatization road map wherein the extent
(percentage) of privatization and the time dynamics (span) for reaching the optimum privatization level will be
successively determined in a predetermined percentage and timespan.
— Identifying the need of new or improvement of the existing legal regulation for implementation of the
privatization procedure and determining the implementation period.
— Determining particular characteristics, dilemmas and requirements of the potential purchasers and
investors.
— Determining particular types of sales restrictions and conditions (e.g.: reserving the right to golden share,
etc.).
— Animating the potential investors and participating in the negotiation phase therewith.
— Preparation of proposed contract.
The aforementioned study will contain, but will not be strictly limited to the contents specified above.
The procurement is inseparable and the bidder should provide a bid for the entire procurement extent.
The purpose of the public procurement is preparation of a Study which should provide enough information in the
decision-making process of the Government of the Republic of Macedonia through the Ministry of Transport and
Communications and the management of JSC Makedonska Posta — Skopje as response to the following asked
questions:
— Which are the most favourable privatization models and which is the best option for implementation?
— What is the best time frame for implementation of the privatization?
— What are the cost benefits of the selected alternatives?
— What are the main risks related to the project implementation?
— On which assumptions is the selection of most favourable alternative based?

Рок

Рокот за прием на понудите беше 2015-11-02. Набавката беше објавена на 2015-09-18.

Кој? Што? Каде?
Историја на набавките
Датум Документ
2015-09-18 Оглас за договор
Оглас за договор (2015-09-18)
Предмет
Опсег на набавката
Наслов: Business and management consultancy services
Количина или опсег: 8 474 576
Вкупна вредност на набавката: 8 474 576 💰
Метаподатоци на огласот
Оригинален јазик: англиски 🗣️
Вид на документ: Оглас за договор
Природа на договорот: Услуги
Регулатива: Друго
Заеднички речник на набавки (CPV)
Шифра: Советодавни услуги за бизнис и менаџмент 📦

Постапка
Вид на постапка: Отворена постапка
Вид на понуда: Поднесување за сите делови
Критериуми за доделување
Најниска цена

Договорен орган
Идентитет
Земја: Северна Македонија 🇲🇰
Вид на органот кој доделува: Министерство или кој било друг национален или федерален орган
Име на органот кој доделува: Ministry of Transport and Comunication — Macedonia
Поштенска адреса: str. Dame Gruev no.6
Поштенски број: 1000
Поштенско место: Skopje
Контакт
Интернет-адреса: http://mtc.gov.mk 🌏
Е-пошта: borce.razmoski@mtc.gov.mk 📧
Телефон: +389 23145445 📞

Референца
Датуми
Датум на испраќање: 2015-09-18 📅
Рок за поднесување: 2015-11-02 📅
Датум на објавување: 2015-09-23 📅
Идентификатори
Број на огласот: 2015/S 184-335120
Се однесува на оглас: 2015/S 142-263090
OJ-S издание: 184
Дополнителни информации
Manner of submitting the bid and the accompanying documentation. The bids can be only submitted by the economic operators which have obtained the tender documentation via the Electronic Public Procurement System (EPPS). The Contracting Body can also accept a bid from economic operator which has not obtained the tender documentation via the Electronic Public Procurement System (EPPS), however the Contracting Body shall not be obliged to submit the possible modifications and amendments to the tender documentation to such economic operators. The bid in the public procurement must be submitted in written (hard copy) form, written with ink or other graphical technique, which cannot be deleted, in one original copy, in closed envelope with the address of the Contracting Body, with the mark of the public procurement announcement the bid refers to. Each page of the bid must be signed and verified by the responsible person of the economic operator or by the person authorised by the economic operator (by submitting the written authorization within the bid). The economic operators enclose the bid with the entire documentation in two sealed internal envelopes specifying the full title and address of the economic operator. The first envelope is marked ‘TECHNICAL DOCUMENTATION’, wherein the documents referred in item 2.4, 2.5, 2.6 and 2.7 are enclosed. The second envelope is marked ‘FINANCIAL BID’, wherein the documents for the financial bid are enclosed. The envelope sealed in such manner will be marked: ‘DO NOT OPEN UNTIL 16.11.2015 by 10:00 local time’. The internal envelopes sealed in such manner will be closed in an external envelope which should be marked as follows: ‘DO NOT OPEN’ Announcement for awarding a contract for public procurement no.110 /2015 Ministry of Transport and Communications, Str. Dame Gruev no. 6, 1000 Skopje, Republic of Macedonia 6.9. Costs for bid submission The economic operator bears all costs related to the preparation and submission of the bid and the Contracting Body will not be held responsible for such costs, regardless of the conducting and outcome of the procedure for awarding public procurement contract. The costs incurred in relation with the preparation and submission of the bid will be borne by the bidder and such costs will not be recognized.
Прикажи повеќе

Предмет
Опсег на набавката
Краток опис:
Project program
For preparation of a study with privatization model of the state-owned JSC for postal traffic Makedonska Posta
— Skopje.
— Review of the privatization processes in the EU member-states and General comparison between choosing
the option for privatization of JSC Makedonska Posta vis-à-vis maintaining status-quo.
— Due Diligence Analysis (legal and financial) for the period 2006-2014.
— Long-term financial projection for the operation of JSC ‘Makedonska Posta’ — Skopje for the next 5 years by
applying the discount rate of return, applicable to our region.
— Capital value assessment based on market principles i.e. DCF (Discounted cash-flow projections of future
earnings), Stock Market Offer-Valuation i.e. capitalized earnings and net asset method according to the
international assessment standards. The economic operator can use combination of all three methods.
— Provisioning of at least 3 (three) proposed scenarios with defined action plan for privatization of JSC
‘Makedonska Posta’ — Skopje.
— Determining the privatization model and preparation of step-by step privatization road map wherein the extent
(percentage) of privatization and the time dynamics (span) for reaching the optimum privatization level will be
successively determined in a predetermined percentage and timespan.
— Identifying the need of new or improvement of the existing legal regulation for implementation of the
privatization procedure and determining the implementation period.
— Determining particular characteristics, dilemmas and requirements of the potential purchasers and
investors.
— Determining particular types of sales restrictions and conditions (e.g.: reserving the right to golden share,
etc.).
— Animating the potential investors and participating in the negotiation phase therewith.
— Preparation of proposed contract.
The aforementioned study will contain, but will not be strictly limited to the contents specified above.
The procurement is inseparable and the bidder should provide a bid for the entire procurement extent.
The purpose of the public procurement is preparation of a Study which should provide enough information in the
decision-making process of the Government of the Republic of Macedonia through the Ministry of Transport and
Communications and the management of JSC Makedonska Posta — Skopje as response to the following asked
questions:
— Which are the most favourable privatization models and which is the best option for implementation?
— What is the best time frame for implementation of the privatization?
— What are the cost benefits of the selected alternatives?
— What are the main risks related to the project implementation?
— On which assumptions is the selection of most favourable alternative based?
Времетраење: 5 месеци
Референтен број: 110/2015
Место на извршување
Главна локација или место на извршување: Ministry of Transport and Communication — Macedonia.

Правни, економски, финансиски и технички информации
Услови за учество
Способност за вршење на стручната дејност:
Information and formalities necessary for evaluating if the requirements are met: 2.4.1 The contracting authority
shall exclude from the procedure for awarding the public procurement contract any economic operator:
— that, within the past 5 years, has been issued an effective verdict due to participation in a crime organization,
corruption, fraud or money laundering;
— has been issued an additional penalty of a ban on participating in procedures for public calls for bids, for
awarding public procurement contracts and for contracts for public private partnership;
— has been issued an additional penalty of temporary or permanent ban on performing a certain activity;
— that is in a bankruptcy procedure or in a liquidation procedure;
— has unpaid taxes, benefits and other public duties, unless deferred payment of the taxes, benefits and other
public duties has been approved to the economic operator in accordance with the special regulations and the
economic operator pays thereof on regular basis;
— that has been issued an effective verdict — ban from conducting a business, activity or duty, or a temporary
ban on performing a separate activity, and
— provides false data or fails to submit the data requested by the contracting authority.
2.4.2 In order to prove its personal status, the economic operator submits the following documents:
— statement of the economic operator certifying that it has not been issued, within the past 5 years, an effective
verdict for participation in a crime organization, corruption, fraud or money laundering;
— certificate that a bankruptcy procedure has not been initiated by the competent body;
— certificate that a liquidation procedure has not been initiated by the competent body;
— certificate of paid taxes, benefits and other public duties, issued by the competent body in the country where
the economic operator is registered;
— confirmation from the Registry of penalties for committed acts of crime by legal entities that the economic
operator has not been issued an additional penalty of a ban on participating in procedures for public call for
bids, for awarding public procurement contracts and for contracts for public private partnership;
operator has not been issued an additional penalty of a temporary or permanent ban on performing a certain
activity;
— certificate that an effective verdict has not been issued to the economic operator imposing misdemeanour
sanctions — banning the economic operator from conducting a business, activity or duty, or a temporary ban on
performing a separate activity.
2.4.3 Statement from indent 1 of sub-item 2.4.2 shall be prepared and signed by the economic operator itself
and it does not have to be certified by a competent body.
2.4.4 The certificates that a bankruptcy procedure or a liquidation procedure has not been initiated, as well as
the confirmations from the Registry of penalties for committed acts of crime referred to in indent 5 and 6 of subitem
2.4.2, shall be issued by the competent bodies in the country where the economic operator is registered.
In the Republic of Macedonia, the body competent to issue such confirmations is the Central Registry of the
Republic of Macedonia.
2.4.5 The certificate of paid taxes, benefits and other public duties shall be issued by the competent body in the
country where the economic operator is registered. In the Republic of Macedonia, the body competent to issue
such confirmation is the Public Revenue Office.
2.4.6 The certificate referred to in indent 7 of sub-item 2.4.2 shall be issued by the competent body in the
such confirmation is the Central Registry of the Republic of Macedonia.
2.4.7 The documents referred to in sub-item 2.4.2 must not be older than 6 (six) months calculated backwards
as of the bid submission deadline.
2.4.8 If the country where the economic operator is registered does not issue the documents referred to in subitem
2.4.2 or if the documents do not encompass all of the aforementioned cases, the economic operator may
submit a statement verified by a competent body.
Економска и финансиска состојба:
— balance sheet and profit &loss account verified by a competent body, i.e. an audited balance sheet and profit & loss account or extracts
from the balance sheet and profit & loss account in case when the publishing of the balance sheet and profit
& loss account is stipulated by law in the country where the economic operator is registered for the last (three)
financial years (2012, 2013 and 2014).
Минимално ниво(а) на стандарди:
— To have positive result from the regular operation realized in each of the last 3 (three) years: 2012, 2013 and 2014.
Техничка и професионална способност:
— Reference list for previously performed consulting services within the period encompassing the last 3 years
for same or similar project (project name, project user, completion date, e-mail address of the project user and
contact person).
— Reference list (CV) for the educational and professional qualifications of the staff of experts included in the
team of consultants who should realize the subject of this public procurement (with individual CV containing at
least: name, profession, area of expertise, years of working experience, planned position in the team, etc.).
Минимално ниво(а) на стандарди:
— At least 2 (two) contracts on preparation of studies having the same or similar subject with the subject of the
contract on public procurement of consulting services;
— The economic operator should have experienced and competent members of the team for consulting
services, consisting of at least 5 members and 1 team leader who will be obliged to realize the Public
Procurement Contract, possessing the following qualifications:
a) The team leader should be qualified as follows:
— Graduate in economics or law graduate with at least 5 (five) years of experience in a consulting company,
with at least 1 successfully realized project having a subject same or similar (studies for enterprise privatization
or studies for enterprise reorganization) with the subject of the public procurement contract, as a team leader;
b) At least 3 (three) graduates in economics, with at least 3 years of working experience and participation in at
least 1 (one) successfully realized project for preparation of studies with similar subject.
c) At least one law graduate, with at least 3 years of working experience and participation in at least 1 (one)
successfully realized project for preparation of studies with similar subject.
d) At least one person with university degree and at least three (3) three years of working experience in a postal
organization.
Извршување на договорот
Потребни депозити и гаранции:
As part of the tender, the respective economic operator shall obligatory provide tender guarantee amounting 3
% of the total value of the respective tender, VAT excluded.
Tender guarantees shall be in the form of a bank guarantee.
The tender guarantee should also be submitted in its original form in the procedures which are being
implemented electronically. Copies shall not be accepted.
The bank guarantee shall be issued by a bank acceptable for the contracting authority, by using the Tender
Guarantee Form, provided in Part II.5 of the tender documentation.
The contracting authority may invoke the tender guarantee, if the economic operator:
— withdraws its tender prior the expiry of its validity;
— fails to accept the correction of arithmetic errors by the commission;
— fails to sign the public procurement contract, and
— fails to provide the guarantee for quality contract realisation.
The tender guarantee validity shall be at least 14 days as of the date of expiry of tender validity
Each tender which shall fail to contain a tender guarantee or shall contain a tender guarantee which is not in line
with the requirements referred to in the tender documentation shall be rejected by the contracting authority as
unacceptable.
In exceptional cases, the contracting authority may request the tenderers for continuation of the tender
guarantee validity period.
The tender guarantee of the unsuccessful economic operators shall be returned within 7 days as of the date of
the conclusion of the contract with the most advantageous economic operator.
The tender guarantee of the economic operator, whose tender was selected as the most advantageous one,
shall be returned to it after it signs the public procurement contract and submits a performance guarantee.
The tender guarantee shall be submitted to the archive of the Ministry of Transport and Communication by the
date and hour set out as deadline for submission of tenders.
Главни услови за финансирање и аранжмани за плаќање и/или упатување на релевантните одредби што ги уредуваат:
The method of payment is planned to be with payment transfer order within 30 days upon the acceptance of the
signed and verified invoices, submitted in the archive of the contracting authority upon the actually performed
services, in the following manner:
— in 2015 — maximum 1 000 000 MKD with VAT included
— in 2016 — maximum 9 000 000 MKD with VAT included
Note: Upon the submission of the Ist Report, the Consulting Team is obliged to present thereof before the
Contracting Authority.
Upon the submission of the Study, the Consulting Team is obliged to organize conference for the interested
(animated) companies (bidders conference), at the time and on the place specified by the Contracting
Authority. The final Study should contain the notes presented on the conference for the interested (animated)
companies.
The selected procurement holder will be responsible for the method of payment of the services, subject of the
public procurement contract.
Each bid containing a payment method different from the one referred to in sub-item 2.2.4 will be deemed as
unacceptable and will be rejected as such by the public procurement commission.
Правна форма што треба да ја преземе групата економски оператори на која ќе се додели договорот:
Group of tenderers shall also have the right to submit a tender without the obligation to be associated in the
appropriate legal form.
Други посебни услови:
The deadline for the completion of the Ist Report is 90 days, as of the day of
the contract signing.
The deadline for the completion of the Study is 45 days, as of the day of the day when the Ist Report is
approved.
The deadline for submission of the final Study is 15 days, as of the day when the conference for the interested
(animated) companies (bidders conference) was held.
Извршувањето на услугата е резервирано за одредена професија:
A) The team leader should be qualified as
follows:
— Graduate in economics or law graduate with at least (5) five years of experience in a consulting company,
with at least 1 successfully realized project having a subject same or similar (studies for enterprise privatization
or studies for enterprise reorganization) with the subject of the public procurement contract, as a team leader;
b) At least 3 (three) graduates in economics, with at least 3 years of working experience and participation in at
least 1 (one) successfully realized project for preparation of studies with similar subject.
c) At least 1 law graduate, with at least 3 years of working experience and participation in at least 1 (one)
successfully realized project for preparation of studies with similar subject.
d) At least 1 person with university degree and at least 3 (three) three years of working experience in a postal
organization.
Имиња и стручни квалификации на персоналот ✅

Постапка
Датум на отворање на понудите: 2015-11-02 📅
Место на отворање: Ministry of transport and communications, Skopje, street Dame gruev no. 6
Место: Ministry of transport and communications, Skopje, street Dame gruev no. 6
Информации за овластени лица и постапка за отворање:
The opening of the technical bids will take place on 2.11.2015 and it will not be of public character.
The public opening of the financial bids will take place on 16.11.2015 at 10:00 in the premises of the Ministry of
Transport and Communications.
Every interested person can attend the public opening of the bids.
Only the authorised representatives of the bidders can participate in the procedure for public opening of the
bids, by giving their remarks in the minutes from the opening of the bids
The authorized representatives of the economic operators must bring an authorization signed by the responsible
person of the economic operator on the public opening of the bids. All authorized representatives of the
economic operators who will attend the public opening of the bids, must sign the attendance document.
The submitted bids will be opened in accordance with the Law on Public Procurement, as follows: one by one,
by reading the name of the economic operator, whereas it will be established whether the bids are submitted
in accordance with the tender documentation and whether they are signed, and afterwards the bids will be
read in the same order in which they were opened. The bidders who do not meet the conditions from the
tender documentation will be excluded from the further procedure i.e. they will not be invited to the electronic
auction.
None of the bids will be rejected at the opening of the bids, with the exception of the delayed bids.
The public procurement commission will open the bids even when there is only one submitted bid. In such case
there will be no electronic auction. The condition for conducting electronic auction is having at least 2 acceptable
bids in the procedure.
During the public opening and the evaluation of the initially submitted bids, there will be a minutes kept in
accordance with the Rulebook on the procedure for opening of the bids and the Form for keeping minutes for
the opening of the bids (‘Official Gazette of the Republic of Macedonia’ number 154/07), as well as the Report
from the conducted procedure.
Prior to the evaluation of the bids, the commission will check the completeness and validity of the
documentation for establishing the bidder's capability.
The unacceptable bids will not be evaluated by the commission.
The bids will be evaluated in accordance with the criteria specified in the tender documentation, published in the
announcement for awarding public procurement contract.
Only the bids that meet the criteria referred to in items 2.4, 2.5, 2.6 and 2.7. will be subject to financial
evaluation.
The technical bids will be evaluated first and upon their evaluation in accordance with the conditions from the
tender documentation, there will be a public opening of the financial bids of the acceptable bidders.
Јазици
Други јазици: Macedonian.

Договорен орган
Контакт
Контактна точка: Borce Razmoski
Адреса на профилот на купувачот: http://mtc.gov.mk 🌏
Име: Ministry of Transport and Communication — Macedonia
URL за дополнителни информации: http://mtc.gov.mk 🌏
Е-пошта: dkzjn@gs.gov.mk 📧
URL за документи: http://e-nabavki.gov.mk 🌏

Референца
Датуми
Датум на објавување: 2015-07-25 📅
Идентификатори
Референтен број доделен од договорниот орган: 110/2015
Број на огласот во OJ S: 2015/S 142-263090
Дополнителни информации
Manner of submitting the bid and the accompanying documentation.
The bids can be only submitted by the economic operators which have obtained the tender documentation
via the Electronic Public Procurement System (EPPS). The Contracting Body can also accept a bid from
economic operator which has not obtained the tender documentation via the Electronic Public Procurement
System (EPPS), however the Contracting Body shall not be obliged to submit the possible modifications and
amendments to the tender documentation to such economic operators.
The bid in the public procurement must be submitted in written (hard copy) form, written with ink or other
graphical technique, which cannot be deleted, in one original copy, in closed envelope with the address of the
Contracting Body, with the mark of the public procurement announcement the bid refers to.
Each page of the bid must be signed and verified by the responsible person of the economic operator or by the
person authorised by the economic operator (by submitting the written authorization within the bid).
The economic operators enclose the bid with the entire documentation in two sealed internal envelopes
specifying the full title and address of the economic operator.
The first envelope is marked ‘TECHNICAL DOCUMENTATION’, wherein the documents referred in item 2.4,
2.5, 2.6 and 2.7 are enclosed.
The second envelope is marked ‘FINANCIAL BID’, wherein the documents for the financial bid are enclosed.
The envelope sealed in such manner will be marked: ‘DO NOT OPEN UNTIL 16.11.2015 by 10:00 local time’.
The internal envelopes sealed in such manner will be closed in an external envelope which should be marked
as follows:
‘DO NOT OPEN’
Announcement for awarding a contract for public procurement no.110 /2015 Ministry of Transport and
Communications, Str. Dame Gruev no. 6, 1000 Skopje, Republic of Macedonia
6.9. Costs for bid submission
The economic operator bears all costs related to the preparation and submission of the bid and the
Contracting
Body will not be held responsible for such costs, regardless of the conducting and outcome of the procedure for
awarding public procurement contract.
The costs incurred in relation with the preparation and submission of the bid will be borne by the bidder and
such costs will not be recognized.

Дополнителни информации
Тело за преглед
Име: State Appeals Commission
Поштенска адреса: Bul. ‘Ilinden’ 63a
Поштенско место: Skopje
Поштенски број: 1000
Земја: Северна Македонија 🇲🇰
Е-пошта: dkzjn@gs.gov.mk 📧
Интернет-адреса: http://www.dkzjn.com.mk 🌏
Информации за роковите за приговор:
8.3.2. The appeal shall be submitted within 8 days
starting from the day of:
— publication of the contract award notice with reference to the data, actions or failure to undertake actions
related to the notice;
— receiving of the decision for selection of the most advantageous tender or the decision for cancellation of the
procedure, or
— findings about irregularities in the management of the contract award procedure, within one year at the latest
starting from the day of the termination of the implemented procedure
The economic operator that failed to lodge an appeal with respect to the provisions stipulated in sub-item 8.3.2,
shall not have a right to an appeal in a later stage of the procedure for the same legal basis.
The appeal should contain the following elements:
— data on the submitter of the appeal (name, surname, name of the economic operator, address of residence
and registered address);
— data on the representative or the proxy; — name and registered address of the contracting authority;
— number and date of the contract award procedure and data on the contract notice;
— number and date of the decision for selection of the most advantageous tender, cancellation of the procedure
or other decisions of the contracting authority;
— data on the actions or failure to undertake actions by the contracting authority;
— description of the factual situation
— description and explanation of the irregularities;
— proposed evidence;
— appeal and/or claim for compensation of procedure costs; and
— signature and seal of an authorised person.
8.3.5. The submitter of the appeal shall be obliged to submit a proof of payment of the fee for procedure
implementation.
8.3.6. The submitter of the appeal whose registered address is not on the territory of the Republic of Macedonia
shall be obliged to determine a proxy to receive writs.
8.3.7. The appeal shall be lodged with the State Appeals Commission. The appeal shall be submitted in person
or by registered mail to both the contracting authority and the State Appeals Commission. The day when the
appeal is sent by registered mail shall be deemed as the day when the appeal was submitted. In case the
appeal is submitted in person, the contracting authority shall be obliged to issue a confirmation of the time of the
receipt to the submitter.
8.3.8. In the procedure before the State Appeals Commission, the appellant shall, in addition to the
administrative fee, be liable to pay a fee for implementing the procedure depending on the amount of the tender,
as follows
— up to 20 000 EUR in MKD counter-value, a fee of 100 EUR in MKD counter-value,
— from 20 000 to 100 000 EUR in MKD counter-value, a fee of 200 EUR in MKD counter-value,
— from 100 000 to 200 000 EUR in MKD counter-value, a fee of 300 EUR in MKD counter-value, or
— over 200 000 EUR in MKD counter-value, a fee of 400 EUR in MKD counter-value.
8.3.9. In case when there is no tender, the amount of the fee for procedure implementation shall be calculated
on the basis of the estimated value of the public procurement contract, and the State Appeals Commission
shall inform the appellant about the amount of the fee and the deadline in which the appellant needs to submit
proof.
Орган од каде што може да се добијат информации за постапката за ревизија
Исто како: Тело за преглед
Извор: OJS 2015/S 184-335120 (2015-09-18)
Нови набавки во поврзани категории 🆕
Поврзани пребарувања 🔍
Производи/услуги:
Деловни услуги: право, маркетинг,... Деловни и менаџмент советодавни и сродни услуги Советодавни услуги за бизнис и менаџмент