Public Procurement of Services for IT Equipment Maintenance and Software Maintenance

Ministry of Information Society and Administration

Section 1: IT equipment maintenance
The IT equipment maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing, installation and configuration of the IT equipment system components and integrated software components.
Section 2: Software maintenance
The software maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing of software components, installation and configuration of the software modules.

Рок

Рокот за прием на понудите беше 2018-01-03. Набавката беше објавена на 2017-11-23.

Кој?

• Ministry of Information Society and Administration

Што?

• Одржување и поправка на ИТ опрема › Одржување на ИТ опрема

Каде?

• Северна Македонија › Скопски

Историја на набавките

Датум	Документ
2017-11-23	Оглас за договор

Оглас за договор (2017-11-23)
Предмет
Опсег на набавката
Наслов: Maintenance of information technology equipment
Количина или опсег: 10 300 000
Вкупна вредност на набавката: 9 000 000 💰
Метаподатоци на огласот
Оригинален јазик: англиски 🗣️
Вид на документ: Оглас за договор
Природа на договорот: Услуги
Регулатива: Друго
Заеднички речник на набавки (CPV)
Шифра: Одржување на ИТ опрема 📦

Постапка
Вид на постапка: Отворена постапка
Вид на понуда: Поднесување за сите делови
Критериуми за доделување
Најниска цена

Договорен орган
Идентитет
Земја: Северна Македонија 🇲🇰
Вид на органот кој доделува: Министерство или кој било друг национален или федерален орган
Име на органот кој доделува: Ministry of information society and administration
Поштенска адреса: Blvd. ‘Sv. Kiril i Metodij’, 54
Поштенски број: 1000
Поштенско место: Skopje
Контакт
Интернет-адреса: http://misa.gov.mk/ 🌏
Е-пошта: dejan.nikolovski@mioa.gov.mk 📧
Телефон: +389 23200947 📞

Референца
Датуми
Датум на испраќање: 2017-11-23 📅
Рок за поднесување: 2018-01-03 📅
Датум на објавување: 2017-11-25 📅
Идентификатори
Број на огласот: 2017/S 227-474282
OJ-S издание: 227

Предмет
Опсег на набавката
Краток опис:

Section 1: IT equipment maintenance

The IT equipment maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing, installation and configuration of the IT equipment system components and integrated software components.

Section 2: Software maintenance

The software maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing of software components, installation and configuration of the software modules.

Број на дел: 1
Наслов на делот: Section 1 — IT Equipment Maintenance
Краток опис:

SECTION 1: IT equipment maintenanceThe IT equipment maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing, installation and configuration of the IT equipment system components and integrated software components.

SECTION 1: IT equipment maintenance

Број на дел: 2
Наслов на делот: Section 2 — Software Maintenance
Краток опис:

Section 2: Software maintenanceThe software maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing of software components, installation and configuration of the software modules.

Времетраење: 12 месеци
Референтен број: 11/2017
Место на извршување
Главна локација или место на извршување: Skopje.

Правни, економски, финансиски и технички информации
Услови за учество
Способност за вршење на стручната дејност:

To prove their personal situation, the economic operator shall submit the following documents:

— Declaration by the economic operator that in the last 5 years there is no enforceable judgment against them due to participation in a criminal organisation, corruption, fraud or money laundering;

— Confirmation that the economic operators are not a subject of…

… bankruptcy proceedings issued by competent authority;

… liquidation proceedings issued by competent authority;

— Confirmation for paid taxes, contributions and other public duties issued by competent authority in the country where the economic operator is registered;

— Confirmation from the Register of penalties for criminal acts committed by legal…

… entities stating that no minor penalty — ban on participation in public call procedures, awarding public procurement contracts and contracts on public-private partnership has been imposed;

… persons stating that no minor penalty — temporary or permanent ban on the performance of particular action has been imposed;

— Confirmation that has not been imposed no misdemeanour sanction — ban on performance of profession, activity or responsibility, i.e. temporary ban for performance of specific activity.

The statement of line 1 shall be prepared in electronic form and electronically signed by the electronic operator and does not need to be certified by a competent authority.

Documents cannot be older than 6 (six) months considered from the deadline for submission of the bids.

If the country, where the economic operator is registered, does not issue the documents, or if it does not encompass all aforementioned case, the economic operator can submit statement verified at competent authority.

Техничка и професионална способност:

For Section 1 (IT equipment maintenance)

2.5 Technical or professional capabilities

2.5.1 In order to prove its capacity to implement the relevant public procurement contract in terms of its technical or professional capability, the economic operator must meet the following minimum requirements:

1) Reference list of performed services for IT equipment maintenance, as follows:

— minimum one service for EMC ( Storage, Data Domain, Networker);

— minimum one service for SUN Servers;

— minimum one service for HP Servers;

— minimum one service for CISCO network equipment.

One contract may include more services performed by the bidders or candidates in the last three years with values, dates, buyers (contracting authorities or economic operators), with certificates issued by the Clients, or if such certificates can not be provided for reasons beyond the control of the economic operator, only with his statement under moral, material and criminal responsibility for this type of provided services.

2) To have hired support staff, holding the following certificates (one person may have multiple certificates) for the entire duration of the maintenance service, as follows:

— At least (3) persons holding certificate for…

… HP Servers equipment;

… SUN Servers equipment;

… CISCO network equipment, that is:

— CCIE certificate (Cisco Certified Internetwork Expert);

— At least (3) persons holding certificate for EMC Storage equipment (data storage device).

Certificate is accepted a valid certificate, issued by the equipment manufacturer, but not a certified certification course.

3) Specify the elements of the contract that the economic operator intends to subcontract to a subcontractor.

4) To have a service at place / to have hired service for servicing the specified hardware equipment that is part of the maintenance contract.

For Section 2 (software maintenance)

2.6 Technical or professional capabilities

2.6.1 In order to prove its capacity to implement the relevant public procurement contract in terms of its technical or professional capability, the economic operator must meet the following minimum requirements:

1) Reference list of performed services for software maintenance, as follows:

— minimum one service for Oracle database;

— minimum one service for Oracle VM virtualization;

— minimum one service for Linux OS maintenance;

— minimum one service for Solaris OS maintenance.

One contract may include more services performed by the bidders or candidates in the last 3 years with values, dates, buyers (contracting authorities or economic operators), with certificates issued by the Clients, or if such certificates can not be provided for reasons beyond the control of the economic operator, only with his statement under moral, material and criminal responsibility for this type of provided services.

— At least (3) persons holding Oracle DataBase certificate.

— At least (1) persons holding Oracle VM certificate.

Минимално ниво(а) на стандарди:

For section 1 (IT equipment maintenance)

The economic operator must prove its capacity to meet the minimum requirements under item 2.5.1 by submitting the following:

1) Deliver certificates for provided services issued by the Clients, or if such certificates can not be provided for reasons beyond the control of the economic operator, only with his statement for this type of provided services.

2) Evidence of certified person at disposal, CVs and valid certificates for the competence of the engaged personnel regarding the subject matter of the procurement, specified in the requirement.

3) Statement concerning notification regarding the elements of the contract that the economic operator intends to subcontract to a subcontractor.

4) Statement for having a service at place/ hired a service, for servicing the specified hardware equipment that is part of the maintenance contract.

2.5.3 All listed documents, except for the recommendations, certificates and proof of regular employment, are prepared and signed electronically by the economic operator and they don't need to be certified by a competent authority.

2.5.4 The technical and professional capacity of the economic operator may be supported by another entity, regardless of the legal relations between the economic operator and that entity, except in the part of the reference list, the previously concluded contracts and licenses. In case the economic operator proves its technical and professional capacity by referring to support from another entity, the economic operator is obliged to prove the support with valid evidence that the referred entity will make available to the economic operator the appropriate technical and professional resources. There must not be enforceable judgement due to participation in criminal organization, corruption, fraud or money laundering against the entity providing technical or professional support.

2.5.5 In case the economic operators submit a bid as a group of economic operators, the technical and professional capacity shall be proven by taking into account the resources of all members of the group. If the group of economic operators participates with technical or professional support from a third entity or third entities, the technical and professional capacity shall be determined in accordance with the foregoing.

For Section 2 (software maintenance)

2.6.2 The economic operator must prove its capacity to meet the minimum requirements under item 2.6.1 by submitting the following:

2) Evidence of certified person at disposal, holding valid certificates for the competence of the engaged personnel regarding the subject matter of the procurement, specified in the requirement.

2.6.3 All listed documents, except for the recommendations, certificates and proof of regular employment, are prepared and signed electronically by the economic operator and they don't need to be certified by a competent authority.

2.6.4 The technical and professional capacity of the economic operator may be supported by another entity, regardless of the legal relations between the economic operator and that entity, except in the part of the reference list, the previously concluded contracts and licenses. In case the economic operator proves its technical and professional capacity by referring to support from another entity, the economic operator is obliged to prove the support with valid evidence that the referred entity will make available to the economic operator the appropriate technical and professional resources. There must not be enforceable judgement due to participation in criminal organization, corruption, fraud or money laundering against the entity providing technical or professional support.

2.6.5 In case the economic operators submit a bid as a group of economic operators, the technical and professional capacity shall be proven by taking into account the resources of all members of the group. If the group of economic operators participates with technical or professional support from a third entity or third entities, the technical and professional capacity shall be determined in accordance with the foregoing.

Извршување на договорот
Потребни депозити и гаранции:

As part of the offer, the economic operator has an obligation to provide bid guarantee (guarantee for participation) in amount of at least 3 % of the total bid value excluding VAT.

The guarantee is in form of a bank guarantee. For the contracting authority all banks are acceptable.

The guarantee shall be submitted in its original form even in the procedures conducted electronically. Scanned/Copies will not be accepted / Guarantee may be submitted in paper form as specified in the point 2.1.2 before the deadline for submission of the bids or at the public opening by authorized representatives of the bidders. If the guarantee is available in its original electronic form/E-guarantee, it should be attached on ESPP with the offer and accompanying documentation. The guarantee must be valid for at least 14 days after the expiry date of the offer. Any offer that does not contain bid guarantee, or it contains bid guarantee which is not in accordance with the conditions specified in the tender documentation, will be rejected from the Contracting Authority as unacceptable.

The bid guarantee of unsuccessful economic operators will be returned within 7 days after signing of the contract with the most suitable economic operator.

The bid guarantee can be charged if the tendered withdraws his offer before the expiry of its validity, does not accept the corrections of arithmetic errors by the commission, does not sign the contract for public procurement in accordance with conditions of tender documentation and does not provide guarantee about quality execution of the contract.

About the publication of a negative reference, the contracting authority will decide with a decision for selection or cancellation of the procedure and the same will be announced within 3 (three) working days counted from the date of the final decision on selection or cancellation of the procedure.

Главни услови за финансирање и аранжмани за плаќање и/или упатување на релевантните одредби што ги уредуваат:

For Section 1:

Regarding the payment arrangements, the Contracting Parties agree that the payment for the services provided shall be made as follows:

— Total amount indicated in table Decomposition of prices under number 1 ‘Extension of guarantees’ reduced in accordance with point 6.1.5 of the Tender will be paid to the selected supplier after the signing of the Agreement on the basis of the submitted Extended Guarantee Report and within 30 days after the submitted invoice in the filing office of the Contracting Authority.

— Amount indicated in table Decomposition of prices under number 2 ‘Maintenance’ reduced in accordance with point 6.1.5 of the Tender will be paid to the selected supplier on 4 equal parts, quarterly, by virtue of adopted minutes for quality service delivery and upon delivered invoice by the selected supplier and within 30 days from the date of receipt of the invoice in the archive of the Contracting Authority.

The payment arrangements are compulsory. Any bid that contains a payment method different from that laid down in this item shall be considered unacceptable and as such will be rejected by the public procurement commission.

For Section 2:

— Total amount indicated in table Decomposition of prices under number 1 ‘ Support extension by software tools manufacturers’ reduced in accordance with point 6.1.5 of the Tender will be paid to the selected supplier after the signing of the Agreement on the basis of the submitted Support Extension Report by the respective software tool manufacturer and within 30 days from the date of receipt of the submitted invoice in the archives of the Contracting Authority.

— Amount stated in table Decomposition of prices under number 2 ‘Maintenance’ reduced in accordance with point 6.1.5 of the Tender/Bid will be paid to the selected supplier on 4 equal parts, quarterly, by virtue of adopted minutes for quality service delivery and upon delivered invoice by the selected supplier and within 30 days from the date of receipt of the invoice in the archive of the Contracting Authority.

Правна форма што треба да ја преземе групата економски оператори на која ќе се додели договорот:

A group of tenderers has also right to submit an offer without obligation for joining in appropriate legal form. The Contracting Authority will not require the group of tenderers to join in any specific legal form if it is selected as the winner of the procurement.

An integral part of this bid shall be an agreement for submitting joint tender with which the members in the group of economic operators oblige to each other and to contracting authority to execute the public procurement contract. In this contract the following information shall be included: member of the group who shall be leader of the group, i.e. the member who will submit the offer and will represent the group, the member of the group who will sign the public procurement contract on the behalf of all members, member of the group who will provide the guarantee for participation in form of a bank guarantee on behalf of all members of the group of economic operators, member of the group who shall issue the invoice and a bank account on which payments shall be made, brief description of the responsibilities of each member of the group of economic operators for contract execution, and additional article in the contract where shall be stated that the members of the group of economic operators are jointly and severally liable to the contracting authority for the obligations and responsibilities undertaken with the offer.

All members of the group of bidders are individually and severally liable to the Contracting Authority for execution of their commitments. The Contracting Authority shall communicate with the representative of the group.

Постапка
Период на важност на понудата: 90 дена
Датум на отворање на понудите: 2018-01-03 📅
Место на отворање: Ministry of Information Society and Administration
Место: Ministry of Information Society and Administration
Информации за овластени лица и постапка за отворање:

Only authorized representatives of bidders may participate in the proceedings of public opening of bids by giving their comments in the minutes of the bid opening.

Authorized representatives of the economic operators at the public opening must have an authorization signed by the responsible person of the economic operator. All authorized representatives of the economics operators, present at the public opening, shall sign an attendance sheet.

Јазици
Јазик: англиски 🗣️
Други јазици: Macedonian.

Договорен орган
Контакт
Контактна точка: Mr. Dejan Nikolovski
Име: Public Procurement Bureau (https://e-nabavki.gov.mk)
Поштенска адреса: st. Dame Gruev br. 12
URL за документи: www.e-nabavki.gov.mk 🌏
Име: www.e-nabavki.gov.mk
Поштенска адреса: 1000
URL за учество: www.e-nabavki.gov.mk 🌏

Референца
Идентификатори
Референтен број доделен од договорниот орган: 11/2017

Дополнителни информации
Тело за преглед
Име: State Commission on Appeals for public procurements
Поштенско место: Skopje
Земја: Северна Македонија 🇲🇰
Интернет-адреса: http://dkzjn.mk/ 🌏
Извор: OJS 2017/S 227-474282 (2017-11-23)

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