Public Procurement of Services for Information Technology (IT) Equipment Maintenance and Software Maintenance

Ministry of Information Society and Administration

Section 1: IT equipment maintenance:
The IT equipment maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing, installation and configuration of the IT equipment system components and integrated software components.
Section 2: Software maintenance:
The software maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing of software components, installation and configuration of the software modules.

Рок

Рокот за прием на понудите беше 2019-04-08. Набавката беше објавена на 2019-02-26.

Кој? Што? Каде?
Историја на набавките
Датум Документ
2019-02-26 Оглас за договор
Оглас за договор (2019-02-26)
Предмет
Опсег на набавката
Наслов: Repair and maintenance services
Референтен број: 04/2019
Краток опис:
Section 1: IT equipment maintenance: The IT equipment maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing, installation and configuration of the IT equipment system components and integrated software components. Section 2: Software maintenance: The software maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing of software components, installation and configuration of the software modules.
Прикажи повеќе
Метаподатоци на огласот
Оригинален јазик: англиски 🗣️
Вид на документ: Оглас за договор
Природа на договорот: Услуги
Регулатива: Друго
Заеднички речник на набавки (CPV)
Шифра: Услуги за поправка и одржување 📦
Дополнителен CPV: Услуги за поправка и одржување 📦
Место на извршување
NUTS регион: Северна Македонија 🏙️

Постапка
Вид на постапка: Отворена постапка
Вид на понуда: Поднесување за сите делови
Критериуми за доделување
Најниска цена

Договорен орган
Идентитет
Земја: Северна Македонија 🇲🇰
Вид на органот кој доделува: Министерство или кој било друг национален или федерален орган
Име на органот кој доделува: Ministry of Information Society and Administration
Поштенска адреса: Blvd. “Sv. Kiril i Metodij”, 54 1000 Skopje, Republic of Macedonia
Поштенски број: 1000
Поштенско место: Skopje
Контакт
Интернет-адреса: http://misa.gov.mk/ 🌏
Е-пошта: dejan.nikolovski@mioa.gov.mk 📧
Телефон: +389 23200947 📞
URL за документи: https://e-nabavki.gov.mk/ 🌏
URL за учество: https://e-nabavki.gov.mk/PublicAccess/home.aspx#/dossie/5509f940-066b-4a1a-a290-d2cdddb8b795/1 🌏

Референца
Датуми
Датум на испраќање: 2019-02-26 📅
Рок за поднесување: 2019-04-08 📅
Датум на објавување: 2019-02-28 📅
Идентификатори
Број на огласот: 2019/S 042-096707
OJ-S издание: 42
Дополнителни информации
Only authorised representatives of bidders may participate in the proceedings of public opening of bids by giving their comments in the minutes of the bid opening. Authorised representatives of the economic operators at the public opening must have an authorisation signed by the responsible person of the economic operator. All authorised representatives of the economics operators, present at the
Прикажи повеќе

Предмет
Опсег на набавката
Краток опис:
Section 1: IT equipment maintenance:
The IT equipment maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing, installation and configuration of the IT equipment system components and integrated software components.
Прикажи повеќе
Section 2: Software maintenance:
The software maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing of software components, installation and configuration of the software modules.
Прикажи повеќе
Проценета вкупна вредност: 130 081 EUR 💰
Наслов на делот: Section 1 — Information Technology (IT) Equipment Maintenance and
Број на дел: 1
Краток опис:
Section 1: IT equipment maintenance.
The IT equipment maintenance services include: incident and preventive maintenance, service interventions (troubleshooting and problem elimination), analysis, IT equipment updating and testing, installation and configuration of the IT equipment system components and integrated software components
Прикажи повеќе
Проценета вредност без ДДВ: 123 577 EUR 💰
Времетраење: 12 месеци
Опис на обновувања:
Annually, the ministry awards an agreement for for maintenance of hardware and software.
Наслов на делот: Section 2 — Software Maintenance
Број на дел: 2
Краток опис: Section 2: Software maintenance.
Проценета вредност без ДДВ: 6 504 EUR 💰
Опис на обновувања: Annually, ministry awards contract for maintenance of hardware and software.
Место на извршување
Главна локација или место на извршување: Skopje.

Правни, економски, финансиски и технички информации
Услови за учество
Способност за вршење на стручната дејност:
To prove their personal situation, the economic operator shall submit the following documents:
— declaration by the economic operator that in the last 5 years there is no enforceable judgement against them due to participation in a criminal organisation, corruption, fraud or money laundering,
— confirmation that the economic operators are not a subject of
bankruptcy proceedings issued by competent authority,
liquidation proceedings issued by competent authority,
— confirmation for paid taxes, contributions and other public duties issued by competent authority in the country where the economic operator is registered,
— confirmation from the Register of penalties for criminal acts committed by legal
entities stating that no minor penalty — ban on participation in public call procedures, awarding public procurement contracts and contracts on public-private partnership has been imposed,
persons stating that no minor penalty — temporary or permanent ban on the performance of particular action has been imposed,
— confirmation that has not been imposed no misdemeanour sanction — ban on performance of profession, activity or responsibility, i.e. temporary ban for performance of specific activity.
The statement of line 1 shall be prepared in electronic form and electronically signed by the electronic operator and does not need to be certified by a competent authority.
Documents cannot be older than 6 (six) months considered from the deadline for submission of the bids.
If the country, where the economic operator is registered, does not issue the documents, or if it does not encompass all aforementioned case, the economic operator can submit statement verified at competent authority.
Техничка и професионална способност:
About Section 1 (IT Equipment Maintenance):
2.5.2 The economic operator proves fulfillment of minimum requirements specified under item 2.5.1 by lodging:
1) Attestation of performed services issued by service recipients. If such attestations cannot be provided due to reasons beyond the economic operator’s control, the bidder shall deliver a copy of the contract and a statement that the contract has been duly executed;
Прикажи повеќе
2) The bidder shall prove fulfilment of requirements unlisted under item 2.5.1 sub-item 2, related to professional qualifications by submitting proof of regular employment (M1/M2 form). If a professional is to be hired, the bidder shall submit a Statement specifying the person to be hired, and a written consent signed by the person to be hired. The adequate requested certificate shall also be submitted as proof of expertise;
Прикажи повеќе
3) Statement confirming that during the entire equipment maintenance period, the bidder will have employed or engaged persons that hold the abovementioned certificates;
4) Notification on elements of the contract that the economic operator intends to assign to a subcontractor;
5) Proof of established procedure whereby the client could report problems and malfunctions;
6) Statement confirming availability of maintenance and repair service for the hardware equipment that is part of the maintenance contract;
2.5.3 Apart from recommendations, certificates and proof of regular employment, the economic operator shall prepare and electronically sign all abovementioned documents and there is no need of verification thereof by competent authorities;
2.5.4 Technical and professional capacity of the economic operator may be supported by another entity, regardless of legal relations between the economic operator and the entity in question, apart from the reference list, previously signed contracts and licenses. Should the economic operator prove their technical and professional capacities by support from another entity, they must deliver valid evidence that the entity in question will provide the economic operator with all available technical and professional resources. The entity that would provide technical or professional support should have not been sentenced with enforceable judgement for participation in a criminal organisation, corruption, fraud or money laundering;
Прикажи повеќе
2.5.5 If economic operators place a bid as a group, technical and professional capacity thereof shall be proven by taking into account resources of each group member. If the group of economic operators has technical or professional support by a third entity/entities, the technical and professional capacity shall be proven in accordance with the aforementioned.
Прикажи повеќе
About Section 2 (Software Maintenance):
2.6.2 The economic operator proves fulfilment of minimum requirements specified under item 2.6.1 by lodging:
1) Attestation of performed services issued by service recipients. If such attestations cannot be provided due to reasons beyond the economic operator’s control, the bidder shall deliver a copy of the contract and a statement that the contract has been executed in full;
Прикажи повеќе
2) Notification on elements of the contract that the economic operator intends to assign to a subcontractor;
3) Proof of established procedure whereby the client could report problems and malfunctions;
2.6.3 Apart from recommendations, certificates and proof of regular employment, the economic operator shall prepare and electronically sign all abovementioned documents and there is no need of verification thereof by competent authorities;
2.6.4 Technical and professional capacity of the economic operator may be supported by another entity, regardless of legal relations between the economic operator and the entity in question, apart from the reference list, previously signed contracts and licenses.
Прикажи повеќе
Минимално ниво(а) на стандарди:
About Section 1 (IT Equipment Maintenance):
2.5 Technical or Professional Capacity;
2.5.1 To qualify as capable to perform the relevant public procurement contract in terms of technical or professional capacity, the economic operator must meet the following minimum requirements:
1) Reference list of performed services related to IT equipment maintenance, as follows:
— minimum of 2 services on EMC (Storage, Data Domain, Networker),
— minimum of 2 services on SUN Servers,
— minimum of 2 services on HP Servers,
— minimum of 2 services on CISCO network equipment.
A single contract may include more services delivered by bidders or candidates in the past 3 years, with values, dates, buyers (contracting parties or economic operators), and with attestation issued by service recipients. If such attestations cannot be provided due to reasons beyond the economic operator’s control, the bidder shall deliver a copy of the contract and a statement that the contract has been duly executed;
Прикажи повеќе
2) Employed or engaged support specialists who hold the following certificates (one person may hold several certificates), valid during the entire period of the maintenance service, as follows:
— at least three (3) persons with certificates issued by the manufacturer
(HP) of the equipment subject to maintenance, i.e. HP ProLiant Servers,
of SUN Servers equipment,
of CISCO network equipment, as follows:
—— CCIE certificate (Cisco Certified Internetwork Expert),
— at least three (3) persons with certificates issued by the manufacturer of EMC Storage equipment (data storage device).
Only valid certificates shall be accepted. This implies certificates issued by the equipment manufacturer, and not only a fully attended certification course;
3) During the entire equipment maintenance period, the bidder must have employed or engaged persons that hold the abovementioned certificates;
4) Notification on elements of the contract that the economic operator intends to assign to a subcontractor;
5) Established procedure whereby the client could report problems and malfunctions;
6) Available maintenance and repair service for the specified hardware equipment that is part of the maintenance contract.
About Section 2 (Software Maintenance):
2.6 Technical or Professional Capacity;
2.6.1 To quality as capable to perform the relevant public procurement contract in terms of technical or professional capacity, the economic operator must meet the following minimum requirements:
1) Reference list of performed services related to software maintenance, as follows:
— minimum of 1 service on F5 LTM load balancer,
— minimum of 1 service on Oracle VM virtualization,
— minimum of 1 service on VMware virtualization,
— minimum of 2 maintenance services of Linux OS,
— minimum of 2 maintenance services of Sun Solaris OS.
A single contract may include more services delivered by bidders or candidates in the past three years, with values, dates, buyers (contracting parties or economic operators), and with attestation issued by service recipients. If such attestations cannot be provided due to reasons beyond the economic operator’s control, the bidder shall deliver a copy of the contract and a statement that the contract has been duly executed;
Прикажи повеќе
2) Notification on elements of the contract that the economic operator intends to assign to a subcontractor;
3) Established procedure whereby the client could report problems and malfunctions.

Постапка
Правна основа: 32014L0024
Информации за електронска аукција:
This procedure will be conducted with usage of electronic means through the Electronic System for Public Procurements (ESPP) (https://www.e-nabavki.gov.mk).
More detailed information about the usage of electronic means: In order to be able to participate in the procedure, you need to register in ESPP and possess a digital certificate. The economic operator registers in ESPP by completing a regist
Време за прием на понуди: 11:00
Јазици на кои може да се поднесат понуди или барања за учество: македонски 🗣️
Период на важност на понудата: 90 месеци
Датум на отворање на понудите: 2019-04-08 📅
Време на отворање на понудите: 11:00
Место: Ministry of Information Society and Administration, Bul. “St. Cyril and Methodius” No. 54, 1000 Skopje, REPUBLIC of NORTH MACEDONIA, contact_mis@mioa.gov.mk
Дополнителни информации:
Only authorised representatives of bidders may participate in the proceedings of public opening of bids by giving their comments in the minutes of the bid opening.
Authorised representatives of the economic operators at the public opening must have an authorisation signed by the responsible person of the economic operator. All authorised representatives of the economics operators, present at the

Договорен орган
Контакт
Контактна точка: Dejan Nikolovski
URL на документи: https://e-nabavki.gov.mk/ 🌏
Име на органот кој доделува: Public Procurement Bureau
Национален регистарски број: http://www.bjn.gov.mk/
Поштенска адреса: Palace “23 October” Dame Gruev st. 12 2-floor
Интернет-адреса: https://e-nabavki.gov.mk 🌏

Дополнителни информации
Тело за преглед
Име: State Appeals Commission
Поштенска адреса: State Appeals Commission bul. Ilinden 63 A 1000 Skopje
Поштенско место: Skopje
Поштенски број: 1000
Земја: Северна Македонија 🇲🇰
Телефон: +389 23251251 📞
Е-пошта: dkzjn@gs.gov.mk 📧
Интернет-адреса: www.dkzjn.gov.mk 🌏
Орган од каде што може да се добијат информации за постапката за ревизија
Исто како: Тело за преглед
Извор: OJS 2019/S 042-096707 (2019-02-26)